Return & Refunds

If you wish to return one or more items in your order, you can do so within 15 days of receiving the goods. You have the options of:

1) going to an official Dainese store: Visit one of our stores (see list here) and hand in the article(s) you wish to return at the checkout. You will be issued with a receipt for the return and a refund will be made through the payment method originally used for the order after a few days (within 14 days of handing in the return at most).

2) requesting the return through the following online procedure:

- If you have registered on the Website, access the Orders section of your ACCOUNT, and follow the instructions;

- If you have not registered on the Website, access the ORDERS & RETURNS section using your email and order number. Follow the instructions.

Once the online return request procedure is over, you will receive a confirmation e-mail with all the details of your return.

PLEASE NOTE: D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse or using our Free Returns policy where applicable.

If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall not accept them as returns. For this reason, NO refund will be issued.

There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops.